Telehealth counseling allows us the opportunity to connect securely and conveniently from anywhere. Whether on break at the office, after school or after a long day of work, telehealth offers a convenient and flexible opportunity to meet with your clinician on the go using your desktop, laptop, tablet, or mobile device. It's up to you!
What to expect
Telehealth can be conducted from virtually anywhere. We value your privacy and confidentiality and for those reasons request you find a secure, quiet and safe location for the entirety of the session.
We send each of our clients a secure link to log into the session prior to the session. In some circumstances, the secure link will remain the same each week. While Doxy.me is our preferred choice, we do make exceptions and have the ability and capacity to accommodate multiple platforms, such as: Zoom, FaceTime, telephonic, Google Meet, SimplePractice and Sessions (powered by Psychology Today). You will have the ability to communicate with your clinician which is your preferred method, however, by default, we will aim to connect via Doxy.me.
What equipment do I need?
To participate in Telehealth appointments from your home, you will need one of the following devices:
Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Tablet device with built-in webcam and speakers, OR
Smartphone with at least iOS 11 or Android 7.0
**(Note: To use a smartphone, you must first download Telehealth by SimplePractice - available for iOS or Android in the app store.)
You will also need an internet connection that is at least 10mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.
** For SimplePractice telehealth appointments only
For more information please download our Simple Practice Guide on Telehealth including Patient FAQ's here